II · Automate
Inbox Automation & Customer Support
Every email is sorted, anything sensitive is flagged for a person, and routine requests get a reply drafted in your voice for your team to approve.
Simulation: fictional store and customers, pre-written AI output, no live systems connected.
The file in the email is read, so the rest of your process can start from it.
Before AI · illustrative, one email
- 1Open the emailInbox
- Find the attachment
- Download the PDF
- 2Read the documentPDF
- Pick out the order number, items and date
- 3Copy it acrossYour system
- Type the details in by hand
- 4Write the replyInbox
- Start from a blank page
A person does all of this, for every email like it.